Since its inception, Universal Mind has integrated agile principles into every engagement we tackle. Over a decade ago we realized the traditional waterfall approach to development would never provide the best ROI for our customers. Our goal has always been and continues to be executing engagements effectively with self-organizing, innovative, fast-paced teams of experienced, motivated consultants.
Most people know building quality enterprise software has many challenges. One of the biggest challenges is creating a healthy environment that unites and inspires your resources to continuously produce a quality, polished product that provides value to both people who use it and the company that built it, while fulfilling the mission and vision of your organization. This is where agile shines and it’s why we partner with organizations to tackle their Agile Transformation initiatives.
Our agile services are tool-agnostic, offered by coaches who are also practitioners. We do this all day, everyday, for companies of every shape and size. We apply real-world experience to help you transform your organization into the lean, mean, agile machine you’ve always dreamed it would be. From standing up entire scrum teams, automating releases through best-in-class DevOps processes to creating unique and engaging user experiences, executing engagements using agile practices and principles is just how we do business.
To agile or not to agile has never been the question. The question instead, is how to get you there. Following are six of our Agile Transformation offerings to help you in your agile journey:
Is your organization ready to undertake the changes associated with an Agile Transformation? Does your organizational and team structure support your company’s mission and goals? Have you started a transformation but are unable to measure its progress? Universal Mind’s time-boxed Agility Assessment will answer these questions. Our transformation consultants will assess the agility of your organization and teams, provide baseline metrics to measure the progress of your journey, and co-create a roadmap for change. If you want to know where to start, this is it!
We’re passionate advocates for agile practices and lean thinking because they enable organizations to move past the bottlenecks that hamper innovation and they aid in the creation of rich customer experiences. We’re tool agnostic and while we do tailor our approach to your organization’s context, the following core agile values will always be part of our mission:
- Individuals and interactions over processes and tools.
- Working software over comprehensive documentation.
- Customer collaboration over contract negotiation.
- Responding to change over following a plan.
We will help you identify the right ways to instill these values in your organization to create the kind of healthy environment that allows motivated teams to flourish.
Are you at the point where you need to prepare individuals for new agile roles? If so, immersive, hands-on training is the best way to learn the practices and principles of agile/lean thinking. Universal Mind provides custom training tailored to your organization so teams deliver, programs and portfolios provide more value, and your enterprise innovates.
We offer a variety of 1-2 day courses and workshops targeting the specific roles, including agile team members, Scrum Masters, Product Owners, and Product Managers.
Our agile services are tool-agnostic, offered by coaches that are also practitioners (we do this all day, everyday, for companies of every shape and size).
Working with the Scaled Agile Framework® (SAFe®)
Do you already have successful agile teams in your organization, but are looking to extend their footprint? By extending the principles and values of agile and lean thinking to your entire company, Universal Mind helps to reshape how the work flows down to the team and out to the customer. This ensures agility is not limited to those teams practicing agile software methods, but is instead embodied in how all collaboration, planning, and execution occurs across the organization.
Not only can we assess, train and coach, we are also a Scaled Agile Framework® (SAFe®) Silver Partner. With our certified SAFe® Program Consultants (SPCs) and our certified SAFe® Agilists (SAs), we can mentor your leadership team through this difficult and rewarding change, ensuring you reach full organizational agility at the team, program, and portfolio levels. We’ll partner with your agile champions to define a set of goals and bottom-line results, define measurable criteria for success, incrementally move the organization to reach these goals, and inspect and adapt every step of the way.
Should you need help initiating or advancing your Scaled Agile Transformations, we’ve got you covered. Here are just a few of the courses and workshops we offer:
- SAFe® Scrum Master
- SAFe® Product Manager/Product Owner Workshop
- SAFe® ART
- SAFe® Program Portfolio Consultant
- SAFe® Product Owner
- SAFe® ScrumXP
- Leading SAFe®
Are you ready to apply your agile training to the real world and take your transformation to the next level? Our coaching program targets leaders, managers and team members providing them with coaching sessions and development exercises that foster growth, helping them become successful Agile leaders. Our coaches are practitioners that use these techniques every day with our clients. We work side-by-side with your leaders as player-coaches to work your business initiatives through the process, while your leaders learn by doing. Engagement levels can vary in intensity from light to heavy and can focus on specific aspects of your Agile Transformation, or the transformation as a whole.
Companies engage Universal Mind coaches to:
- Diagnose problem areas or offer ideas for process improvement.
- Optimize teams already using agile practices to take their performance to the next level.
- Coach and facilitate estimation sessions.
- Define value streams, program structure and team structures.
- Conduct portfolio planning.
- Plan and facilitate team, program and portfolio ceremonies.
- Provide leadership on how to implement best-in-class devops processes.
- Provide stand-up agile teams working in conjunction with existing resources.
Implementing the changes required to transform your organization into an agile enterprise is a daunting challenge. Not only is training required, but logistical challenges such as deploying tools and creating an actionable backlog must be met. Universal Mind provides a number of tactical services that help ensure a successful Agile Transformation:
- Supporting creation of backlogs at team, program, and portfolio levels.
- Identifying and implementing agile tools and workflows specific to your organization.
- Ensuring the right DevOps architecture is in place for continuous delivery.
- Creating prototypes and other artifacts to communicate vision to agile teams.
- Coordinating and leading agile planning events.
Agile Inspection & Adaptation
Universal Mind recognizes that an Agile Transformation is never “done”. At regular intervals, successful agile organizations and teams must identify ways to become more effective and improve their processes based on continuous feedback. We support ongoing Inspection & Adaptation in a number of ways:
- Facilitating retrospective sessions.
- Leading problem-solving and innovation workshops.
- Implementing and analyzing quantitative team performance metrics.
- Leveraging analytics data to identify opportunities for experience improvement.
- Use ongoing user research to drive product vision.